Contact us

• Address

  Warren Farm Road
  Kingstanding
  Birmingham
  B44 0DX
  
  
  Get directions

• Phone

  Reception
  0121 373 1078
  
  Out of hours
  111

• Online

  Find out about managing your health online
  
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Safe guarding

What is Safeguarding?

Safeguarding means protecting children and adults from abuse, harm, or neglect. Everyone has the right to feel safe, respected, and cared for.

Our commitment

At Aylesbury Surgery, we are committed to keeping our patients safe.

• We take safeguarding seriously for children, young people, and vulnerable adults
• All staff are trained to recognise and respond to safeguarding concerns
• We work closely with local health, social care, and support services

Types of abuse

Abuse can take many forms, including:

• Physical abuse
• Emotional or psychological abuse
• Sexual abuse
• Financial abuse
• Neglect or self-neglect
• Domestic abuse

Signs to look out for

You may notice:

• Sudden changes in behaviour or mood
• Unexplained injuries
• Poor hygiene or living conditions
• Fear of certain individuals
• Withdrawal or isolation

If something doesn’t feel right, it’s important to speak up.

How to get help

If you are in immediate danger: Call 999

If you are concerned about yourself or someone else:

• Speak to a member of our reception team
• Ask to speak privately with a clinician
• Contact local safeguarding services

National Support Services:

• NSPCC Helpline: 0808 800 5000
• National Domestic Abuse Helpline: 0808 2000 247
• Samaritans: 116 123

Confidentiality

We will treat your concerns with sensitivity and respect.

In some situations, we may need to share information with other services to help keep you or others safe.

Safeguarding leads

Our surgery has dedicated safeguarding leads:

• Safeguarding Lead GP: Dr D.S. Bhomra
• Safeguarding Lead Manager: Mr Rajash Mehta

Please contact reception if you would like to speak to a safeguarding lead.

Information for parents and carers

• Keep open communication with children and young people
• Encourage them to talk about any worries or concerns
• Seek help early if you feel something is not right

Staff training

All staff receive regular safeguarding training in line with NHS and regulatory guidance to ensure we provide a safe and supportive environment for all patients.

Additional support

If you need further help or information, please speak to a member of our team. We are here to support you.

Opening times

Day	Opening Times
Monday	8:00am to 6:30pm
Tuesday	8:00am to 6:30pm
Wednesday	8:00am to 6:30pm
Thursday	8:00am to 7:30pm
Friday	8:00am to 6:30pm
Saturday	CLOSED
Sunday	CLOSED

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Related information

Appointments

Prescriptions