Once you have submitted your application to the surgery, staff from the practice will be in touch to arrange a new patient interview.
- To book an appointment, please use triage links or call the surgery between 8am and 6:30pm, Monday to Friday.
- The surgery has a zero tolerance policy.
- If for any reason you are not able to attend your appointment, please call us or cancel your appointment online at least 1 working day prior. This allows us to offer the appointment to another patient.
- Patients have to allow 2 working days for prescription requests, except in practice agreed house bound patients and terminally ill patients.
- All new patients need to attend a new patient check.
- All clinics that are needed to be attended should be attended and not missed.
- Any change of address and telephone number should be informed immediately. Find out how to do this by visiting our changing your contact details page.
- Home visits are taken but the clinician decides at the end of surgery if the visit is warranted or not.
- To request test results, please use our triage links or call the surgery on 0121 373 1078.